Support after it's all set up
Websites and software go stale if nobody's watching. This is the part most people skip.
Four things, every month, so nothing creeps up on you
What you get
What we actually do
Hosting that doesn't fall over
Fast hosting, set up in your own account so you're never locked in.
Updates and security
Patches applied and tested regularly, not in a panic after something breaks.
Backups that actually work
Backed up automatically, and we test a restore — an untested backup is just a hope.
Small changes
New staff photo, price change, extra page. Send it through and it's done.
Keeping an eye on Google
Rankings, site speed and where enquiries are coming from, in plain English once a month.
How it works
Three steps
Look at what you've got
Even if someone else built it. We'll tell you honestly what shape it's in.
Agree what's covered
Written down — what's included, what's not, how fast we respond.
Monthly, no drama
You get a short report. Things stay working.
Support plans usually run $150 to $600 a month, depending on what you've got and how much change you want included.
Questions
Quick answers
Can you support a site you didn't build?
Usually. We start with a review. Occasionally we find something we can't responsibly take on, and we'll say so.
What if my site goes down?
Response times are written into the agreement by severity, so there's no argument when it matters.
Am I locked in?
No. Month to month. Hosting sits in your own account, so you can walk away with everything.
Do you do social media too?
We handle the technical side and the Google side. For ongoing social posting we'd point you at someone who does it properly.
Download our capability statement
Ten pages covering what we do, what it costs, how we work and who we work with. Handy if you need to show someone else, or you would rather read it later.
Next step
Tell us what you need.
Have a chat, no charge. If we reckon you don't need us, we'll say so.